Author: Mrs. Lorraine

  • 고객의 마음을 움직이는 카피라이팅, 소상공인을 위한 3가지 원칙

    Copywriting that moves customers' hearts: 3 principles for small businesses

    Many business owners struggle because, despite creating excellent products, they simply cannot sell. They are confident in their quality, yet wonder why customers' hearts remain unmoved. Surprisingly, the answer is often hidden not in photos or prices, but in a few lines of text. It is copywriting. At the mere mention of copywriting, many small business owners feel intimidated. They lack the budget to hire a professional copywriter, and trying to copy the sophisticated phrases used by advertising agencies feels awkward...

  • 온라인몰 하나 없이 버티던 사장님, 미세스로렌과 함께 만든 3가지 변화

    The Owner Who Had No Online Store: 3 Changes Made With Mrs.Lorraine

    There was a business owner who took orders exclusively via phone and text. As word of mouth spread about the desserts made with her own hands, orders steadily increased; however, whenever the topic of "creating an online store" came up, the owner would shake her head immediately. She said she couldn't bring herself to even attempt it, feeling overwhelmed by a sudden deluge of terms she had never heard before, such as payment systems and product detail pages. Even though the phone rang incessantly, the owner did not welcome the calls. Even while making desserts, she would miss the timer to answer the phone, causing the dough...

  • 일터에서 ‘꼰대’ 대신 빛이 되는 법 — 김성원 선교사가 전하는 크리스천 직장생활 4가지 지혜

    How to be a light in the workplace instead of a ‘bossy’ — Four pieces of wisdom from missionary Kim Sungwon on Christian workplace life

    ※ This article introduces Mrs. Lauren's client brands. In meeting rooms, group chats, or company dinners, Christians often stand before a fork in the road: either build a wall against the world and withdraw, or be swept along by its ways. Missionary Kim Sung-won, author of *The River of God*, speaks of a third path that is neither of these. Today, based on a lecture on the same theme as Chapter 7 of the book, "Christians in the World," Christians…

  • 고객 페르소나 만들기, 내 고객을 구체적으로 그리는 4단계

    Creating a customer persona: 4 steps to drawing a concrete picture of your customers

    “Our customers are women in their 20s and 30s.” When talking to small business owners, you often hear them describe their customers this way. While this isn't wrong, it is difficult to plan even a single piece of content with just this amount of information. This is because even among women in their 20s, a woman living alone differs completely from one in her third year of employment in terms of lifestyle and the reasons behind her purchasing decisions. Today, I will introduce four steps to creating customer personas that specifically visualize customers based on their lifestyles rather than their age group. Simply put, a persona is…